PA-5450 commit fails with "ethernet1/1 'ethernet1/1' is not a valid reference" error.

PA-5450 commit fails with "ethernet1/1 'ethernet1/1' is not a valid reference" error.

14171
Created On 10/24/21 05:57 AM - Last Modified 07/11/25 20:18 PM


Symptom


Commit error on PA-5450 firewall. 
============
Validation Error:
 network -> interface -> ethernet -> ethernet1/1 'ethernet1/1' is not a valid reference
 network -> interface -> ethernet is invalid


Slot one is in Poweroff status.

Slot       Component          Card Status        Config Status   Disabled
1          PA-5400-NC-A       PowerOff           None


Restart slot one gives the dependency error. 

admin@PA-5450> request chassis restart slot s1
Powering off Slot 1
Slot 1 is not powered on because the Logically Paired Slot 3 (unknown) is in Empty state.



 


Environment


PA-5450 firewall. 
Panos 10.1


Cause


  • Show chassis shows NC in slot one is powered off and Slot 3 DPC is missing/ or installed in another slot. 
  • Slot 1 NC will automatically be powered off after a while automatically. 
  • This can happen even if the slot is manually powered off 
admin@PA-5450> show chassis status



Slot       Component          Card Status        Config Status   Disabled

1          PA-5400-NC-A       PowerOff           None

2          empty

3          empty

4          empty

5          empty

6          PA-5400-DPC-A      Up                 Success

7          PA-5400-MPC-A      Up                 Success



--------------------------------------------------------------------------------

Chassis autocommit ready : True

Inserted slots           : 1 6 7

Powered slots            : 6 7

Config ready slots       : 6 7

Config done slots        : 6 7

Traffic enabled slots    : 6
 


Resolution


  • Per PA-5450 Hardware Guide, the NC in slot 1 is logically paired with the DPC in slot 3. Please move the DPC from slot 6 to slot 3 and the issue is resolved. Similarly, an NC in Slot 2 of the appliance is logically paired to a DPC in Slot 4. 


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