Error Message "License Required for URL Filtering to Function"

Error Message "License Required for URL Filtering to Function"

25027
Created On 10/04/21 19:08 PM - Last Modified 08/25/22 15:20 PM


Symptom


GUI message "License Required for URL Filtering to Function " when trying to configure url filtering after installing only the Advanced url license with no PAN-DB URL license installed on the device

Environment


  • Palo Alto Firewall with Advanced URL Filtering License
  • PAN-OS Versions 9.1, 10.0, 10.1, 10.2


Cause


Known issue, see PAN-178194 

PAN-OS 9.1.14 Known Issues (paloaltonetworks.com)
PAN-OS 10.0.11 Known Issues (paloaltonetworks.com)
PAN-OS 10.1.0 Known Issues (paloaltonetworks.com)
PAN-OS 10.2.2 Known Issues (paloaltonetworks.com)



Resolution


Workaround

For now the following should be noted:
  1. GUI message "License required for URL Filtering to function" is not impacting URL filtering functions.
  2. For the Inline ML options being grayed out on the GUI for this there is a workaround available that can be executed via CLI with the below commands: 
> configure
# set profiles url-filtering Test mlav-engine-urlbased-enabled "Javascript Exploit Detection" mlav-policy-action block
# set profiles url-filtering Test mlav-engine-urlbased-enabled "Phishing Detection" mlav-policy-action block
# commit
  1. To add an exception in the same tab under "Inline ML"
  • Create custom URL Category, Tab Objects > Custom Objects > URL Category > Add >
  • To add this custom URL Category under Inline ML > Exception,

> configure
# set profiles url-filtering Test mlav-category-exception new_created_custom_url_category_name
# commit


 


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