What is the IP address of support.paloaltonetworks.com site?
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Created On 05/13/21 19:42 PM - Last Modified 07/19/22 23:18 PM
Question
What is the IP address of support.paloaltonetworks.com URL?
Environment
- Palo Alto Networks support site.
- DNS entry Change.
Answer
- Starting May 14, 2021, the DNS entry for support.paloaltonetworks.com will be served by IP address 35.190.117.7.
- This is due to the change of DNS. DNS entries for support.paloaltonetworks.com will be changed from Akamai to our Global Load Balancer. Post Change, customers will see the GCP IP address (35.190.117.7) serving requests instead of the previous Akamai IP (103.41.68.129).
- No issues are anticipated. If needed, Support can be contacted using numbers listed under the additional section.
Additional Information
- US: (866) 898-9087
- Int'l: +1 (408) 738-7799
- EMEA Support: +31 20 808 4600 (Available from all countries)
- APAC Support: +65 3158 5600 (Available from all countries)
- Japan Support: 01 2018 4025 (Toll free from Japan only)
- Australia Support: 1 800 002 378 (Toll free from Australia only)
- China Support: +86 400 639 9205 (Toll free from China only)
- Hong Kong Support: +86 400 639 9205 (Toll free from Hong Kong only)
- India Support: 000 800 442 0164 (Toll free from India only)
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- Saudi Arabia Support:
- 800844 0412 (Toll free for Saudi Telecom Company Customers Only)
- 800850 0011 (Toll free for Bharti Airtel Customers Only)
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- Taiwan Support:
- 0800868832 (Toll free from Taiwan only)
- 0800868822 (Toll free from Taiwan only)
- United Arab Emirates Support: 8000 444 0585 (Toll free from UAE only)
- Germany: +49 69945189855
- UK country: +44 2039012097
- France: +33 186995753
- Switzerland: +41 445299182