Netflow logs are not being sent
17235
Created On 03/23/21 13:40 PM - Last Modified 01/04/26 20:16 PM
Symptom
You verify reachability to the Netflow server and can see that the counters for Netflow statistics are incrementing; however, there are no hits on the security policy, and the collector doesn't receive any data.
> debug log-receiver netflow statistics
> debug dataplane netflow statistics
Netflow Statistics
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Template Config Last Refreshes Pkts Sent (errors)
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Server Profile : pantaclab_netflow_server_profile
30 min/20 pkts 28 min/8 pkts 3223 (0)
Total Netflow packets exported : 3223 (errors 0)Last command is only for PA-7000/PA-5200/PA-3200 series.
Tip: To clear the counters above, you can run this command:
> debug log-receiver netflow clearEnvironment
All firewall platforms
Cause
Under Device Tab > Netflow > Netflow Server Profile Netflow server IP address is set with subnet mask.
Resolution
Do not use a subnet mask when configuring the Netflow server IP address