Netflow logs are not being sent
9608
Created On 03/23/21 13:40 PM - Last Modified 04/29/24 18:04 PM
Symptom
You verify reachability to the Netflow server and can see that the counters for Netflow statistics are incrementing, however there are no hits on the security policy and the collector doesn't receive any data.
> debug log-receiver netflow statistics > debug dataplane netflow statistics (for PA-7000/PA-5200/PA-3200 series) Netflow Statistics -------------------------------------------------------------------------------- Template Config Last Refreshes Pkts Sent (errors) -------------------------------------------------------------------------------- Server Profile : pantaclab_netflow_server_profile 30 min/20 pkts 28 min/8 pkts 3223 (0) Total Netflow packets exported : 3223 (errors 0)
Tip: To clear the counters above, you can run this command:
> debug log-receiver netflow clear
Environment
All firewall platforms
Cause
Under Device Tab > Netflow > Netflow Server Profile Netflow server IP address is set with subnet mask.
Resolution
Do not use a subnet mask when configuring the Netflow server IP address