The "ntp" process is not displayed in the "show system software status" command on some platforms.
5530
Created On 03/19/21 03:09 AM - Last Modified 12/19/24 08:44 AM
Symptom
"ntp" process is displayed in "show system software status" output on PA-3000 series platform, but not appeared in PA-800 platform. For example :
[PA-3020]
> show system software status
Slot 0, Role mp
----------------------------------------
Type Name State Info
Group all running
Group base running
Group batch running
Group batch_secondary running
Group chassis running
Group data_plane running
Group dsms running
Group fips running
Group gdb running
Group grp_plugins running
Group ha_ssh running
Group internal_monitor running
Group mgmt_services running
Group ntlm-grp running
Group services running
Group third_party running
Process authd running (pid: 4305)
Process cdb running (pid: 4487)
Process chasd running (pid: 2361)
Process cord running (pid: 3867)
Process crypto running (pid: 2848)
Process dagger running (pid: 2279)
Process devsrvr running (pid: 3868)
Process dhcp running (pid: 4301)
Process dnsproxy running (pid: 4302)
Process dp-console running (pid: 2362)
Process ehmon running (pid: 2360)
Process ha-sshd running (pid: 2860)
Process ha_agent running (pid: 4298)
Process ifmgr running (pid: 4295)
Process ikemgr running (pid: 4290)
Process keymgr running (pid: 4294)
Process l2ctrl running (pid: 4297)
Process l3svc running (pid: 18613)
Process logrcvr running (pid: 4292)
Process masterd running (pid: 2192)
Process mgmtsrvr running (pid: 4054)
Process monitor running (pid: 2280)
Process path_monitor running (pid: 7554)
Process pppoe running (pid: 4303)
Process rasmgr running (pid: 4293)
Process redis_useridd running (pid: 4071)
Process routed running (pid: 4304)
Process satd running (pid: 4299)
Process snmpd running (pid: 4333)
Process sshd running (pid: 2885)
Process sslmgr running (pid: 4300)
Process sslvpn running (pid: 4285)
Process sslvpn_ngx running (pid: 4404)
Process sysd running (pid: 2212)
Process sysdagent running (pid: 2285)
Process useridd running (pid: 3872)
Process varrcvr running (pid: 4296)
Process web_backend running (pid: 4280)
Process websrvr running (pid: 4275)
Slot 1, Role dp0
----------------------------------------
Type Name State Info
Group all running
Group gdb running
Group platform running
Group supervisor running
Group tasks running
Process all_pktproc_2 running (pid: 1226)
Process all_pktproc_3 running (pid: 1225)
Process all_pktproc_4 running (pid: 1227)
Process bfd running (pid: 1214)
Process brdagent running (pid: 1180)
Process comm running (pid: 1217)
Process dha running (pid: 1215)
Process ehmon running (pid: 1183)
Process flow_mgmt running (pid: 1228)
Process masterd running (pid: 1154)
Process monitor running (pid: 1229)
Process mprelay running (pid: 1216)
Process ntp running (pid: 20551)
Process pktproc_n_log running (pid: 1224)
Process sysdagent running (pid: 1181)
Process tund running (pid: 1218)
[PA-850]
> show system software status
Slot 1, Role mp
----------------------------------------
Type Name State Info
Group all running
Group base running
Group batch running
Group batch_secondary running
Group chassis running
Group data_plane running
Group dsms running
Group fips running
Group gdb running
Group grp_plugins running
Group ha_ssh running
Group mgmt_services running
Group ntlm-grp running
Group services running
Group supervisor running
Group tasks running
Group third_party running
Process all_task_1 running (pid: 3422)
Process all_task_2 running (pid: 3423)
Process authd running (pid: 4468)
Process brdagent running (pid: 3028)
Process chasd running (pid: 3030)
Process comm running (pid: 3377)
Process crypto running (pid: 3324)
Process dagger running (pid: 2995)
Process devsrvr running (pid: 4289)
Process dha running (pid: 3375)
Process dhcp running (pid: 4464)
Process dnsproxy running (pid: 4465)
Process ehmon running (pid: 3029)
Process flow_ctrl running (pid: 3424)
Process flow_mgmt running (pid: 3425)
Process ha-sshd running (pid: 3380)
Process ha_agent running (pid: 4458)
Process ifmgr running (pid: 4455)
Process ikemgr running (pid: 4451)
Process keymgr running (pid: 4454)
Process l2ctrl running (pid: 4457)
Process l3svc running (pid: 1643)
Process logrcvr running (pid: 4452)
Process masterd running (pid: 2832)
Process mgmtsrvr running (pid: 4326)
Process monitor running (pid: 2996)
Process monitor-dp running (pid: 3432)
Process mprelay running (pid: 3376)
Process pktlog_forwarding running (pid: 3421)
Process pppoe running (pid: 4466)
Process rasmgr running (pid: 4453)
Process redis_useridd running (pid: 4329)
Process routed running (pid: 4467)
Process satd running (pid: 4461)
Process sdwand running (pid: 3374)
Process snmpd running (pid: 4477)
Process sshd running (pid: 3426)
Process sslmgr running (pid: 4462)
Process sslvpn running (pid: 4449)
Process sslvpn_ngx running (pid: 4500)
Process sysd running (pid: 2852)
Process sysdagent running (pid: 3007)
Process tund running (pid: 3384)
Process useridd running (pid: 4293)
Process varrcvr running (pid: 4456)
Process web_backend running (pid: 4438)
Process websrvr running (pid: 4429)Environment
- Palo Alto Firewall
- Supported PAN-OS
- NTP (Network Time Protocol) service
Cause
- NTP is a process handled in the dataplane (DP).
- So in the platforms which has dedicated dataplane, the status of NTP process is displayed.
- In the smaller platforms where the dataplane is absent, the NTP process is not displayed, although handled by software.
- The article How to the interpret output of show system resources for multicore CPU is helpful in the understanding of platform architecture.