How to remove Expiration Date from user profile in Customer Support Portal

How to remove Expiration Date from user profile in Customer Support Portal

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Created On 02/25/21 16:55 PM - Last Modified 06/20/23 20:32 PM


Objective


How to remove Expiration Date from user profile in Customer Support Portal (CSP).

Environment


CSP

Procedure


NOTE: you need to be a Super User to edit users in a support account.
 
  1. Login into CSP
  2. Click Members >> Manage Users
  3. Click the three dots on the right hand and select Edit User
 
Edit expiry date.PNG
 
  1. Click the X to remove the Expiration Date and select Update User to save
 
remove expiry date_75.png
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