Software Download Error: upgrading from 8.0.15 to 8.1.0 requires a content version of 769 or greater and found 695-4002. Failed to install version 8.1.0 type panos

Software Download Error: upgrading from 8.0.15 to 8.1.0 requires a content version of 769 or greater and found 695-4002. Failed to install version 8.1.0 type panos

68894
Created On 03/28/19 02:33 AM - Last Modified 10/21/22 09:27 AM


Symptom


Sometimes when PAN-OS 8.0 or above is downloaded on a Palo Alto Networks firewall, the download may fail and display the following error:


" Error:
upgrading from 8.0.15 to 8.1.0 requires a content version of 769 or greater and found 695-4002. Failed to install version 8.1.0 type panos ".


User-added image
 


Environment


  • PAN-OS
  • Panorama


Cause


Your device does not have latest dynamic update.
 


Resolution


The following procedure to download the latest dynamic updates does not work on PAN-OS 8.0 anymore.
  1. In the WebGUI, go to the Device > Dynamic Updates
  2. To check for the latest software version, Click 'Check Now' in the lower left corner.
  3. Download and installed the latest app and threat version

Please contact Palo Alto Networks support to provide the respective content version for manual upload and installation.


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000boThCAI&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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