Unable to commit with error Software has been downgraded, please reboot the device before committing the configuration
8510
Created On 03/18/19 09:55 AM - Last Modified 05/19/20 01:57 AM
Symptom
Commit failing fails with the error "Software has been downgraded, please reboot the device before committing the configuration"
Environment
- PA-3050
- PAN-OS 8.0.13
- Downgrade to PAN-OS 8.0.0. No reboot has been done yet.
- debug swm status command indicates the pending-change status.
Cause
As per the Design, PAN-OS does not allow commit operation post downgrade until Reboot.
Resolution
- If the commit needs to be done prior a reboot, Re-install the running version, in this scenario 8.0.13.
- Without a reboot, perform the commit operation and it will be Successful.
Additional Information
The solution is applicable to other PAN-OS versions and Platforms.