Firewall constant disconnection from Panorama

27943

Created On 02/27/19 23:12 PM - Last Modified 09/27/20 21:17 PM

Managed Domains

Device Management

8.1

8.0

PAN-OS

Symptom

Firewall constantly disconnects and reconnects to Panorama and the same can be seen in the system log on Firewall

Monitor -> Log -> System

2018/10/15 21:09:38 2018/10/15 21:09:38 high general general 0 0018010xxxx6 Disconnected from Panorama Server: 192.168.168.159 , source: 192.168.168.9 >>>>>>>>>Disconnection and re-connection happen very frequently

2018/10/15 21:09:18 2018/10/15 21:09:38 medium general general 0 0018010xxxx6 FW has lost connection to panorama2, no log will be forwarded

2018/10/15 21:09:07 2018/10/15 21:09:38 info general general 0 0018010xxxx6 Connected to Panorama Server. 192.168.168.159 Port:3978, initiated by 192.168.168.9 Port:56974

2018/10/15 21:09:07 2018/10/15 21:09:38 high general general 0 0018010xxxx6 Disconnected from Panorama Server: 192.168.168.159. , source: 192.168.168.9

Environment

Panorama- VM - Vmware
Firewall - All Hardware and Virtual machine Platforms
Software version: 8.x.x

Cause

On the firewall, Panorama server settings, same Panorama server IP address is added in first and second entry, because of which the firewall tried to connect to Panorama server on 2 different sockets because of which the previous connection is disconnected

Resolution

On the firewall Go to Device -> Setup -> Management -> Panorama settings -
Make sure that same Panorama IP address is not entered under Panorama servers columns twice.

Additional Information