What is the difference between the log content of PanGpHip.log and PanGpHipMp.log found in GlobalProtect logs?
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Created On 04/17/20 03:25 AM - Last Modified 12/04/23 21:50 PM
Question
What is the difference between the log content of PanGpHip.log and PanGpHipMp.log found in GlobalProtect logs?
Environment
- Apple MacOS
- Microsoft Windows
- GlobalProtect Logs
Answer
- PanGpHip.log: Contains all categories collected by OPSWAT.
- PanGpHipMp.log: Contains Missing Patches on the endpoint.
Example of PanGpHip.log
(T10580) 04/13/18 20:47:23:033 Debug( 138): PanGpHip started...
(T10580) 04/13/18 20:47:23:099 Debug( 166): Init Opswat...
(T10580) 04/13/18 20:47:25:904 Debug( 171): Opswat is inited.
...
(T8220) 04/14/18 18:32:10:150 Debug( 353): Check antivirus category...
(T8220) 04/14/18 18:32:12:522 Debug( 364): Check antispyware category...
(T8220) 04/14/18 18:32:13:472 Debug( 375): Check firewall category...
Example of PanGpHipMp.log:
(T11352) 04/13/18 20:47:24:778 Debug( 66): PanGpHipMp started...
(T11352) 04/13/18 20:47:24:783 Debug( 257): Found process PanGpHipMp.exe
...
(T11352) 04/13/18 20:47:35:594 Debug( 567): GetMissingPatchInfo(): getting missing patches succeeded. Product id = 80400, version = 10.0.16299.15
(T11352) 04/13/18 20:47:35:594 Debug( 138): Got missing patches. Size 4.
Additional Information
The corresponding executable files for PanGpHip.log and PanGpHipMp.log can be found under C:\Program Files\Palo Alto Networks\GlobalProtect in Windows and under /Applications/GlobalProtect.app/Contents/Resources in Mac endpoint.
- PanGpHip.exe - Evaluates all OPSWAT categories except Missing Patches
- PanGpHipMp.exe - Evaluates Missing Patches