Auto commit failing after upgrading from PAN-OS 8.0 to 8.1
8277
Created On 04/03/20 01:24 AM - Last Modified 08/01/20 01:59 AM
Symptom
- Upgraded from PAN-OS 8.0 to 8.1.
- After reboot, not able to access GUI.
- Not able to SSH.
- Only console access is working.
- Auto commit failing with error below.
Warnings:
Details:Invalid subnet mask 255.255.255.1 in dhcp server option(Module: dhcpd)
Commit failed
Failed to commit policy to device
Environment
- PA-500
- Upgrading PAN-OS from 8.0 to 8.1 or higher
Cause
Invalid subnet mask causing the issue.
Resolution
- You will need to fix the DHCP subnet mask via CLI using the command below. Replace <name> with the interface configured for dhcp.
> configure
# set network dhcp interface <name> server option subnet-mask <value>
- Commit force
# commit force