Latency through PA-VM in Azure with counter 'pkt_tp_status_def' and 'pkt_sent_dev_err'
8060
Created On 03/23/20 05:48 AM - Last Modified 04/06/20 17:15 PM
Symptom
Any traffic traversing through the VM-Series firewall encounters latency with global counters 'pkt_tp_status_def' and 'pkt_sent_dev_err'
-
From CLI, run the counter “show counter global filter delta yes”
> show counter global filter delta yes
value rate severity category aspect description
--------------------------------------------------------------------------------
pkt_tp_status_def 1520 375 drop packet pktproc Packet with default TP status
pkt_sent_dev_err 8126 2006 error packet pktproc Packet transmit error dev down/not connected
- Notice counters 'pkt_tp_status_def' and 'pkt_sent_dev_err' are persistent in the above output
Environment
- Platform: VM-Series Firewall
- PAN-OS / Plugin Version: 8.1.9 / -
- Deployment: Azure
Cause
- Traffic latency is experienced due to an incompatible driver for firewalls running on PAN-OS 8.1.10 or below and 9.0.4 or below
Resolution
- This issue has been addressed in PAN-OS 8.1.11 or later and 9.0.5 or later