Getting a "403 Error" Message when trying to access the Customer Support Portal

Getting a "403 Error" Message when trying to access the Customer Support Portal

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Created On 03/12/20 16:26 PM - Last Modified 06/03/22 20:13 PM


Question


Getting a "403 Error" Message when trying to access the Customer Support Portal

Environment


Google Chrome Browser

Answer


This is a caching issue resolved by using incognito mode via Google Chrome (recommended browser) or clearing cache (may affect your browser history) and restarting the browser.  You can also try using a different device and/or browser.   
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