NSX: Service Deployment Failure

NSX: Service Deployment Failure

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Created On 03/12/20 04:13 AM - Last Modified 04/04/20 00:39 AM


Symptom


  • Service Manager is in “Registered” state, but service deployment on NSX was failing with below OVF/VIb file error:
"Installation of deployment unit failed, please check if ovf/vib urls are accessible, in correct format and all the properties in ovf environment have been configured in service attributes. Please check logs for details.”
 
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  • Verify whether Service Manager is in ‘Registered’ State
  • Navigate to NSX > Installation and Upgrade > Service Deployment and click on the “Failed” installation state to get more information. [Figure A]
  • In this case, the error seen is “Installation of deployment unit failed, please check if ovf/vib urls are accessible, incorrect format and all the properties in ovf environment have been configured in service attributes” 
  •  Verify OVF URL is accessible from the NSX Manager by accessing it from a web browser on host within the same network ex: http://200.0.0.9/PA-VM-NSX-8.0.5.vm500.ovf [Figure B]
  • For IIS webserver, verify MIME types has extension for ovf [Figure C]
  • For apache webserver, verify adequate permission is assigned for the web directory:
           drwxr-xr-x  for html folder (or chmod 664) to update the *.vmdk file 


Environment


  • Platform: Panorama   
  • Deployment: Operations Centric


Cause


  • OVF path specified has the VM base image file missing
  • Lack of permission on the vmdk file could also be another potential cause for deployment failure


Resolution


  • Ensure the VM-Series base image are hosted at the specified OVF path along with required permissions.


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