"Error: Error de autenticación de archivos de imagen" al descargar software en Panorama Log Collector
82971
Created On 02/29/20 04:06 AM - Last Modified 04/26/21 17:04 PM
Symptom
Al descargar PAN-OS la imagen en El Panorama recopilador de registros en modo registrador, se muestra el mensaje de error "Error: Error de autenticación de archivo de imagen".
Ejemplo:
admin@dedicated-log> request system software download version 9.0.0
Download job enqueued with jobid 20
admin@dedicated-log> show jobs id 20
Enqueued Dequeued ID Type Status Result Completed
--------------------------------------------------------------------------------------------------
2020/02/28 19:31:49 19:31:49 20 Downld FIN FAIL 19:31:50
Warnings:
Details:Successfully downloaded
Preloading into software manager
Error: Image File Authentication Error
Failed to load into software manager. Please retry.
Post processing failed. Please retry.Environment
- Cualquier Panorama configurado en modo Maderero.
- PAN-OS 8.1 y superior.
Cause
Log Collector no puede autenticarse con el servidor de actualizaciones antes de intentar descargar el software.
Resolution
Ejecute el comando"request system software check" para autenticar y obtener la información de la versión más reciente de Update Server. A continuación, vuelva a ejecutar el comando"request system software download" y"show jobs" como se muestra en el ejemplo siguiente.
admin@dedicated-log> request system software check
Version Size Released on Downloaded
-------------------------------------------------------------------------
9.0.6 414MB 2020/01/27 14:43:45 no
9.0.5 409MB 2019/11/14 00:54:58 no
9.0.4 359MB 2019/09/26 11:23:34 no
9.0.3-h3 356MB 2019/08/20 20:30:15 no
9.0.3 356MB 2019/07/12 10:32:03 no
9.0.2-h4 356MB 2019/06/27 11:43:46 no
9.0.2 356MB 2019/05/09 07:34:19 no
9.0.1 347MB 2019/03/28 00:44:18 no
9.0.0 936MB 2019/02/06 00:18:56 no
8.1.13 543MB 2020/02/06 14:21:18 yes
8.1.12 483MB 2019/12/12 08:49:14 yes
8.1.11 483MB 2019/10/16 08:31:18 no
8.1.10 483MB 2019/08/29 00:21:49 no
8.1.9-h4 482MB 2019/08/20 19:56:14 no
8.1.9 482MB 2019/07/05 18:57:27 no
8.1.8 480MB 2019/05/08 12:20:00 no
8.1.8-h5 480MB 2019/06/20 22:52:28 no
8.1.7 479MB 2019/03/18 22:26:17 no
8.1.6 476MB 2019/01/22 14:42:43 yes
8.1.6-h2 476MB 2019/02/03 19:56:57 no
8.1.5 479MB 2018/11/29 13:23:12 no
8.1.4 470MB 2018/10/11 15:06:00 no
8.1.3 467MB 2018/08/13 11:53:43 no
8.1.2 460MB 2018/06/13 05:56:35 no
8.1.1 460MB 2018/05/01 08:35:20 no
8.1.0 841MB 2018/03/01 20:50:15 yes
admin@dedicated-log> request system software download version 9.0.0
Download job enqueued with jobid 21
21
admin@dedicated-log> show jobs id 21
Enqueued Dequeued ID Type Status Result Completed
------------------------------------------------------------------------------------------------------------------------------
2020/02/28 19:33:21 19:33:21 21 Downld FIN OK 19:33:43
Warnings:
Details:Successfully downloaded
Preloading into software manager
Successfully loaded into software manager