Is Global Protect Agent supported on Windows Surface Pro with ARM processor?

Is Global Protect Agent supported on Windows Surface Pro with ARM processor?

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Created On 02/11/20 04:36 AM - Last Modified 03/18/20 02:06 AM


Question
Is Global Protect Agent supported on Windows Surface Pro with ARM processor?

Environment
  • PAN-OS 8.1 and above.
  • GlobalProtect Agent version 5.0 and below.
  • Microsoft Surface Pro with ARM processor.


Answer
Windows Global Protect agent version 5.0 and below are not supported on Windows Surface Pro with ARM processor. Only the Universal Windows Platform version of GP can be installed on the Windows Surface Pro X.

A newer version of GlobalProtect Agent version 5.1 and above can be used on Windows Surface Pro with ARM Processor.

Compatibility Matix can be found here.

Features supported by Global Protect for different platforms are listed here
 


Additional Information


 


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