Software Install fails on Panorama with BrightCloud URL Filtering License

Software Install fails on Panorama with BrightCloud URL Filtering License

10985
Created On 01/31/20 22:28 PM - Last Modified 02/05/25 21:02 PM


Symptom


An attempt to upgrade Panorama from 9.0.x fails with an error about Bright Cloud License.
 
User-added image

 


Environment


  • Any Panorama.
  • Upgrade to PAN-OS 9.1.x from Previous PAN-OS versions.


Cause


Brightcloud is no longer supported as a URL Filtering database vendor in PAN-OS 9.1 and later releases.

Resolution


Change from Brightcloud to PAN DB
> set system setting url-database paloaltonetworks

Note: PAN-DB License is not required before you run this command on Panorama.  If the issue is seen on a Firewall, then a PAN-DB license is required.


 


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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000POUwCAO&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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