Why does the message "The server is not responding. Please wait and try your operation again later" appear?
22859
Created On 01/24/20 02:43 AM - Last Modified 09/17/24 23:12 PM
Question
On occasion, "The server is not responding. Please wait and try your operation again later." message is seen when accessing ACC report. What does this message indicate?
Environment
- PAN-OS 7.1, 8.1, 9.0.
- Any Palo Alto Firewalls.
- ACC Reports
Answer
- This message is seen when the management plane (MP) is not responding to a request for data and so the request will timeout due to high "I/O wait" time.
- "I/O wait" is time that the processor/processors are waiting or idle (this time where CPU is “waiting for I/O completion”) to complete a task or request.