How does Cached portal configuration for pre-logon user works?
20592
Created On 12/30/19 22:27 PM - Last Modified 09/11/24 05:05 AM
Question
How does Cached portal configuration for pre-logon user works?
Environment
- PAN-OS
- Global Protect
Answer
Cached configuration is used when we can’t reach the Portal.
It is not used when Portal is reachable and asking us to authenticate.
(T3324) 07/05/18 23:16:39:891 Debug(6598): ----Portal Login starts---- (T3324) 07/05/18 23:16:45:118 Debug(1441): Unserialized empty cookie for portal p72.nmarkovic.lab and user pre-logon (T3324) 07/05/18 23:16:45:118 Debug(1370): Unserialized empty cookie for portal p72.nmarkovic.lab and pre-logon user. (T3324) 07/05/18 23:16:45:118 Debug(6719): m_szDomainAndUsername is pre-logon (T3324) 07/05/18 23:16:45:118 Debug( 878): PrepareRequest... (T3324) 07/05/18 23:16:45:134 Debug( 529): CPanHTTPSession::SendRequest: WinHttpQueryHeaders... (T3324) 07/05/18 23:16:45:134 Debug(1056): Auth failed. Private header is auth-failed-password-empty (T3324) 07/05/18 23:16:45:134 Debug(6848): Portal config is NULL. (T3324) 07/05/18 23:16:45:134 Debug(6158): portal status is User authentication failed. (T3324) 07/05/18 23:16:45:134 Debug(5570): In prelogon, failed to get portal configuration.