Prisma Access Clean Pipe Onboarding configuration or "Commit to Panorama" fails

Prisma Access Clean Pipe Onboarding configuration or "Commit to Panorama" fails

4889
Created On 12/10/19 08:29 AM - Last Modified 09/07/21 16:25 PM


Symptom
When customers configure Prisma Access Clean Pipe via panorama, following errors prevent completion of the work, nevertheless panorama has valid "Prisma Access for Clean Pipe" license.
  • Unable to complete Onboarding configuration with the error  "Fail to load completions for regions from cloud service".
  • "Commit to Panorama" fails with the error  "<tenant name> tenant missing bandwidth configuration Failed plugin validation"


Environment
  • Prisma Access Clean Pipe (Panorama Managed).
  • Cloud Services Plugin Version 1.5.0 or earlier.


Cause
It is caused by Cloud Services Plugin issue.
Cloud Services Plugin Version 1.5.0-h1 or later version has the fix.
 


Resolution
Prisma Access Clean Pipe user needs to upgrade Cloud Services Plugin 1.5.0-h1 or later version.
If you can not see those versions under panorama GUI [Panorama] > [Plugins] or in Customer Support Portal > Updates > Software Updates, please open Support Case for help.


Attachments
Actions
  • Print
  • Copy Link

    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PNnO&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

Attachments
Choose Language