Error message when deleting SSL certificate "Certificate cannot be deleted because of references from"
5354
Created On 10/29/19 20:08 PM - Last Modified 06/13/23 20:54 PM
Symptom
When trying to delete a certificate, error message is displayed similar to the one below.
Failed to delete Certificate - MyCertificate.
° MyCertificate cannot be deleted because of references from:
° ssl-decrypt -> forward-trust-certificate -> rsa
Environment
- Palo Alto Firewall
- Supported PAN-OS
- Forward Trust Certificate
Cause
- The certificate being deleted is selected as "Forward Trust Certificate".
- This reference must be removed before the certificate can be deleted.
Resolution
- Click the certificate
- Uncheck "Forward Trust Certificate"
- Click OK
- Click the Delete button
- Commit the configuration