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What is Onsite Support Assistance? - Knowledge Base - Palo Alto Networks

What is Onsite Support Assistance?

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Created On 10/25/19 02:02 AM - Last Modified 07/19/22 23:15 PM


Question


What is Onsite Support Assistance?

Answer


Onsite support is for Platinum customers who have exhausted all remote troubleshooting options for P1 issues.

Onsite support does not include upgrades, configuration assistance, or installation.

For more information about Onsite Support Assistance, see:


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