What is Onsite Support Assistance?

What is Onsite Support Assistance?

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Created On 10/25/19 02:02 AM - Last Modified 07/19/22 23:15 PM


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What is Onsite Support Assistance?

Answer


Onsite support is for Platinum customers who have exhausted all remote troubleshooting options for P1 issues.

Onsite support does not include upgrades, configuration assistance, or installation.

For more information about Onsite Support Assistance, see:

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