Device config push fails after upgrade to 9.0.X
10399
Created On 10/25/19 01:39 AM - Last Modified 11/02/19 02:21 AM
Symptom
Issue :
- Panorama commit fails after upgrade to 9.0.4, some of the DG commit fails to get pushed to the device and the commit errors out immediately without a valid reason. Some other device group commits works fine.
- In the below error example, push to devices in DG "Group 1" was failing.
- "Show jobs all" shows commit "Failed" with no reason on Panorama.
- No commit job was sent and started on the end device which was part of DG "Group 1".
Configd.log shows the below error message:
2019-10-22 17:26:38.680 -0600 Error: pan_file_to_xml(pan_xml_utils.c:548): error parsing file /opt/pancfg/mgmt/groups/Group 1 - Tuesday 1000/pre80-panorama-config.xml 2019-10-22 17:26:38.680 -0600 Error: pan_mgmtop_commit_all_sp_job(pan_ops_cms.c:1744): failed to read Pre80-config to be pushed for DG
Environment
Panorama upgraded from 8.1.X to 9.0.X
Resolution
Solution steps :
- Choose the DG with the issue, in the case of the example DG "Group 1".
- Choose the parent DG from where the config was inherited from if applicable.
- Choose any policy and make any dummy change and click OK.
- Commit to Panorama.
- Commit and push config to device.