Commits Fail with ID population error
27155
Created On 08/05/19 14:44 PM - Last Modified 05/18/20 21:27 PM
Symptom
Commits Fail with ID population error:
Details:ID population failed Error: Error populating id for 'vsysX+NAME' (4294967295) (Module: device) Commit failed
Environment
PAN-OS v7.1
Cause
Possible options:
=============
Either idmgr is corrupted as seen from the devsrvr.log >>>> reset idmgr
or
Device hits the limit on number of Objects >>> check device limit
Resolution
- Collect the following output to check if the device hits system limit:
- debug device-server dump idmgr type <object> all ....... [replace object with the necessary one]
for eg,
- debug device-server dump idmgr type vsys-custom-url-category all
- Match the number of entries with the datasheet of the model in question.
- Reset the Idmgr type [ Caution on the type being reset ]
Additional Information
Logs to consider:
ms.log:
=======
Error: pan_mgmt_client_table_do_commit(pan_cfg_commit_jobs.c:3517): ID population failed Error: pan_cfg_commit_to_local_device(pan_cfg_commit_handler.c:2642): Commit failed Error: __pan_shmgr_preprocess_obj_type(pan_shmgr.c:1528): func(type 30) failed: Error: Error populating id for 'vsysX+NAME' (4294967295) Error: Error populating id for 'vsysX+NAME' (4294967295)
Devsrvr.log:
=============
Error: _pan_idmgr_find_avail_id(pan_idmgr.c:464): no id avail for type 30 last id 14000 Error: _pan_idmgr_add_safe(pan_idmgr.c:716): can't find avail id for type 30 Error: _pan_idmgr_reset_save_old_file(pan_idmgr.c:876): idmgr file is corrupted. mv /opt/pancfg/cache/pan/VSYS_CURL.db /opt/pancfg/cache/pan/VSYS_CURL.db.bad