DNS Server Profile Missing in GUI

• Unable to load a previous configuration in a brand new device, or after factory reset, due to DNS server profile being missed.
• It is not possible to see it neither in GUI or CLI configuration.

• PAN-OS v 7.1 or higher
• PA-3000 Series, PA-5000 Series, PA-5200 Series, and PA-7000 Series firewalls

• A DNS server profile allows to specify the virtual system that is being configured, an inheritance source or the primary and secondary IP addresses of DNS servers, and a source interface and source address (service route) that will be used in packets sent to the DNS server.

           https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-networking-admin/dns/configure-a-dns-server-profile

• Hence, since this is a multi-vsys feature, it is a must to enable the use of multiple virtual systems on firewalls that support it:

           https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-web-interface-help/device/device-setup-management
 

1. Click Device > Setup> Management > General settings 
2. Check Multi Virtual System Capability box

• Platforms supporting multi-vsys

https://docs.paloaltonetworks.com/pan-os/11-1/pan-os-admin/virtual-systems/virtual-systems-overview/platform-support-and-licensing-for-virtual-systems