Error when trying to download Dynamic Updates. Error: No threat content update is applied. No valid Threat prevention license.
23136
Created On 04/05/19 21:59 PM - Last Modified 04/17/19 03:46 AM
Symptom
Error when downloading and installing Dynamic Updates.
"Error: No threat content update is applied. No valid Threat prevention license:"
Environment
- PAN-OS
- Panorama
Cause
Device does not have valid license
Resolution
Upload the firewall licenses with either of these three option under the Device > Licenses
- Retrieve license keys from license server: Select to enable purchased subscriptions that require an authorization code and have been activated on the support portal.
- Activate feature using authorization code: Select to enable purchased subscriptions that require an authorization code and have not been previously activated on the support portal. Then enter the authorization code, and click OK.
- Manually upload license key: The firewall does not have connectivity to the license server. Download the license key file from https://support.paloaltonetworks.com, and save it locally. Click Manually upload license key, click Browse, select the file, and then click OK.