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Is there a sample JIRA ticket with possible fields selected fro... - Knowledge Base - Palo Alto Networks

Is there a sample JIRA ticket with possible fields selected from Prisma Cloud JIRA notification template?

8797
Created On 04/02/19 18:55 PM - Last Modified 12/03/19 18:09 PM


Question


Setting up JIRA integration in Prisma Cloud and would like to see all the available fields that can be selected in the notification template. Is there a way to access a sample JIRA ticket showing the possible fields that are populated in the template?

Environment


Prisma Cloud, JIRA

Answer


These are the steps in setting up the JIRA notification template. Screenshots from Prisma Cloud to select the desired JIRA fields as well as a sample JIRA ticket are given below.

On the Prisma Cloud console:
  1. Create the Integration for JIRA by specifying the JIRA connection information
  2. In Notification template, specify the above template name and project

User-added image

  1. Specify the field to be included in JIRA ticket

User-added image

  1. Save

On the JIRA side, you will see the following ticket created with the selected alert payload fields--see below.

AlertId P-1005300

Everything
AccountId 349006084872
AccountName Redlock QA Automation
AlertId P-1005300
AlertRuleName test jira integ-new-keshav
CallbackUrl https://app.dev.redlock.io/alerts?filters#alert.id=P-1005300&timeType=to_now&timeUnit=epoch
CloudType AWS
PolicyDescription
PolicyId 4347fba3-d688-40af-a737-b78f46b7342a
PolicyLabels
PolicyName available ebs volumes-sample
PolicyRecommendation
RemediationCli null
ResourceCloudService EC2
ResourceData {"rrn":"rrn::storageVolume:us-east-1:349006084872:vol-0ed858ac117979d49","id":"vol-0ed858ac117979d49","name":"vol-0ed858ac117979d49","account":"Redlock QA Automation","accountId":"349006084872","region":"AWS Virginia","regionId":"us-east-1","resourceType":"STORAGE_VOLUME","resourceApiName":"aws-ec2-describe-volumes","url":"https://console.aws.amazon.com/ec2/v2/home?region=us-east-1#Volumes:volumeId=vol-0ed858ac117979d49","data":
{"size":8,"tags":[],"state":"available","volumeId":"vol-0ed858ac117979d49","encrypted":false,"createTime":"2018-09-05T08:27:09.011Z","snapshotId":"snap-c3fcc151","volumeType":"standard","attachments":[],"availabilityZone":"us-east-1b"}
,"additionalInfo":null,"cloudType":"aws"}
ResourceId vol-0ed858ac117979d49
ResourceName vol-0ed858ac117979d49
ResourceRegion AWS Virginia
ResourceRegionId us-east-1
ResourceType Storage Volume
RiskRating A
Severity low
UserAttributionData null



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