Uninstalling Cortex agent on macOS

Uninstalling Cortex agent on macOS

18985
Created On 03/28/19 23:09 PM - Last Modified 01/09/26 17:55 PM


Objective


Uninstall Cortex XDR agent on macOS on the endpoint.



Environment


  • Cortex XDR agent


Procedure


  1. Open Terminal
  2. From Terminal, navigate to /Library/Application\ Support/PaloAltoNetworks/Traps/bin folder
  3. Run the command: sudo ./traps_uninstaller_tool <password>

NOTE:
a. Where <password> is the Cortex Agent uninstall password.
b. In case you have special characters into the password please make sure to add '' Single Quotes.
Example: sudo ./traps_uninstaller_tool 'password'



Additional Information




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    https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLIiCAO&lang=en_US&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FKCSArticleDetail

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