Uninstalling Cortex agent on macOS
18985
Created On 03/28/19 23:09 PM - Last Modified 01/09/26 17:55 PM
Objective
Uninstall Cortex XDR agent on macOS on the endpoint.
Environment
- Cortex XDR agent
Procedure
- Open Terminal
- From Terminal, navigate to /Library/Application\ Support/PaloAltoNetworks/Traps/bin folder
- Run the command: sudo ./traps_uninstaller_tool <password>
NOTE:
a. Where <password> is the Cortex Agent uninstall password.
b. In case you have special characters into the password please make sure to add '' Single Quotes.
Example: sudo ./traps_uninstaller_tool 'password'