Commit fails with error - Error: application 'ms-ds-smb-base' not found
36508
Created On 02/17/19 04:33 AM - Last Modified 07/30/23 11:02 AM
Symptom
- When trying to commit, the commit fails with the following message.
Result: Failed
Details:
Partial changes to commit: changes to configuration by administrators: admin
Changes to policy and objects configuration
Changes to configuration in device and network
Error: application 'ms-ds-smb-base' not found
(Module: device)
Commit failed
Details:
Partial changes to commit: changes to configuration by administrators: admin
Changes to policy and objects configuration
Changes to configuration in device and network
Error: application 'ms-ds-smb-base' not found
(Module: device)
Commit failed
Please note, administrator name and application name may differ.
Environment
- All PAN-OS
Cause
The issue is caused by the content-preview feature when the content is only downloaded and not installed when moving from the 3-digit content version to the 4-digit content version.
Example:
You are moving from content version 769 (3-digit) to 8008 (4-digit).
And you have only downloaded the 4-digit version, not installed.
This will populate the version as '7999-0000'
Or if you are still running an older version, and you want to move to a newer one <8026.
This would normally happen when you are replacing the device,
Resolution
- Installing the downloaded content version will fix the commit issue.
- or downloading the content version 8026 or later will also fix the issue.