Do replacement RMAs include the power cable

Do replacement RMAs include the power cable

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Created On 12/08/18 00:10 AM - Last Modified 02/08/19 21:25 PM


Question


Do replacement RMAs include the power cable?

Answer


While new replacements for DOA devices would include the power supplies, they would not be included with refurbished replacements.  Customers should keep their old power supplies.  For most platforms, power supplies can be RMA’d independently if one should fail.

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