New Customer Satisfaction Survey for Professional Services

New Customer Satisfaction Survey for Professional Services

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Created On 12/05/18 21:54 PM - Last Modified 07/19/22 23:12 PM


Symptom


Palo Alto Networks is enhancing its customer satisfaction survey process for the Professional Services organization. As part of this, there are few changes which have been listed below.

Resolution


What's changing:
Email Sender
Email Template
Survey Content


Email Sender:
New survey email will be sent from feedback@surveys.paloaltonetworks.com.
 

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Email Template:
The survey email content has been modified similar to the sample below:


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Survey Content:
The Survey questions have been updated similar to the sample below:


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