What Happens If Your License Expires and when exactly does a license expire?

What Happens If Your License Expires and when exactly does a license expire?

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Created On 11/27/18 21:48 PM - Last Modified 12/08/25 15:47 PM


Symptom


What happens if your licenses expires? Will everything stop working?
When exactly are my licenses going to expire? 


Environment


CSP, License database

Resolution


To see what you can expect when your license expire, see below:

For Physical Firewalls-What  Happens When Licenses Expire?

For VMs- What Happens When Licenses Expire?

 

The precise moment of license expiry is at 12:00 AM Greenwich Mean Time (GMT) of the expiration date. For example, if your license expiration date is December 20, 2024, functionality will cease at 12:00 AM GMT on December 20, 2024. All license-related functions operate on GMT, regardless of the configured time zone on the firewall.

 

Customer Support Portal (CSP), Prisma Access console and other PANW apps which show licenses with expiration date reflect the expiration date in PST timezone.   

The renewal license is updated automatically on the consoles and CSP. 

Note: With a timely renewal you can avoid expiration-related issues. 



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