Palo Alto Networks Knowledgebase: Panorama Error Could not get vsys info for device <serial> in dg <device-group name>"

Panorama Error Could not get vsys info for device <serial> in dg <device-group name>"

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Created On 02/07/19 23:38 PM - Last Updated 02/07/19 23:38 PM
Cortex Data Lake Panorama
Resolution

Issue

While pushing Panorama policies or objects to the device, the following error appears:  "Could not get vsys info for device <serial> in dg <device-group name>

error.JPG

 

The device appears connected under the device group. This error can appear if the local commit has not been performed on Panorama itself.

 

Resolution

Perform a local commit on Panorama before pushing the configuration to the devices.

  1. Go to Commit and select Panorama
  2. Click OK.
    p.JPG
  3. Commit the configuration to the selected device.

 

owner: ukhapre



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