Anti-Virus Information Not Visible from the Dynamic Update Page
Resolution
Symptoms
After installing the license on a new firewall, opening up the Device > Dynamic Updates page shows some components but not the Anti-Virus information (version, link to download updates etc.)
Issue
Anti-Virus database missing from Dynamic Updates page after initial install of licenses.
Resolution
Download and install Applications and Threats database first. Then Refresh the Dynamic Updates page by clicking Check Now to display the available Anti-Virus database.
We can also achieve this through CLI.
admin@pa-vm> request anti-virus upgrade check
Version Size Released on Downloaded Installed-------------------------------------------------------------------------5347-5873 94MB 2025/10/21 04:01:53 PDT no no5344-5870 93MB 2025/10/18 04:03:49 PDT no no5345-5871 93MB 2025/10/19 04:00:04 PDT no no5346-5872 94MB 2025/10/20 04:03:12 PDT no no5321-5847 95MB 2025/09/25 04:03:51 PDT yes current5348-5874 93MB 2025/10/22 04:02:17 PDT no no5217-5737 101MB 2025/06/16 04:00:37 PDT yes previous
admin@pa-vm> request anti-virus upgrade install version latest
Content install job enqueued with jobid 65816581
admin@pa-vm> request anti-virus upgrade check
Version Size Released on Downloaded Installed-------------------------------------------------------------------------5347-5873 94MB 2025/10/21 04:01:53 PDT no no5344-5870 93MB 2025/10/18 04:03:49 PDT no no5345-5871 93MB 2025/10/19 04:00:04 PDT no no5346-5872 94MB 2025/10/20 04:03:12 PDT no no5321-5847 95MB 2025/09/25 04:03:51 PDT yes current5348-5874 93MB 2025/10/22 04:02:17 PDT no no
owner: bnelson