GlobalProtect Client Installing in Wrong Directory

Issue

The Global Protect client installation is not taking the destination directory specified in the MSI installer. Instead of being installed in the default directory, C:\Program Files\PaloAltoNetworks\GlobalProtect it is putting all the files directly under C:\

Resolution

The Windows default path is correct (C:\Program Files\) and the Eventvwr is not giving any install errors either. Yet, the GlobalProtect client install log shows the files being installed under C:\.

The workaround to install it into the correct directory is to add some parameters through msiexec:

C:\Users\blabla>msiexec TARGETDIR="C:\Program Files\PaloAltoNetworks" /i GlobalProtect.msi /quiet

This way the GlobalProtect client will install in the specified directory.

owner: kwens