How to Troubleshoot Connectivity Issues on Management Interface?

1. From laptop: Download and install wireshark.  Configure ip address with the same subnet as firewall-management's ip.
2. From firewall: Directly connect the above laptop to management interface.  Note: Make sure management's LED is GREEN and blinking.
3. From laptop: Run wireshark. Issue a ping command to firewall-management's ip.
4. From firewall: From the console port, run the following commands:

admin@lab> show interface management
admin@lab> show arp management  (look for laptop's MAC address)
admin@lab> ping host <laptop's ip address>
admin@lab> show arp management (look for laptop's MAC address)

5. From laptop: Stop wireshark and review for ARP packets and ICMP packets.
6. To perform tcpdump from console, please refer to below.

• Some examples on performing tcpdump:

• The capture file can be viewed through the CLI using the following command:

admin@lab> view-pcap mgmt-pcap mgmt.pcap

• The PCAP can be exported using the following commands:

admin@lab> scp export mgmt-pcap from mgmt.pcap to (username@host:path)

admin@lab> tftp export mgmt-pcap from mgmt.pcap to <TFTP host>