How to Check the Information for a Mobile Device in the GP-100

Details

When a mobile device is connected to the GlobalProtect portal, it can enroll itself to the GP-100 and be managed by the GlobalProtect Mobile Security Manager. After the mobile device is enrolled and checked on the GP-100, the GlobalProtect Client (installed on the mobile device) sends a HIP report back to the GP-100. The details provided in the HIP report can be used by the administrator to view and monitor the status of the mobile device.

There are two methods for the administrator to view the HIP report details on the GP-100:

1. From the web UI, go to the Devices tab and click on the individual report.
   Example:
   
2. From the CLI, execute the show mobile-device hip device-id <device-id> command.
   Example:
   > show mobile-device hip device-id df0b618cc6cf68a00c72d2c8ee7e64e6438336e2

<hip-report>

<generate-time>2014/11/26 17:13:26</generate-time>

<user-name>lucky\test</user-name>

<host-name>Tac's iPad</host-name>

<mac>60:69:44:25:91:22</mac>

<categories>

<entry name="host-info">

<os>iOS</os>

<client-version>2.1.0-50</client-version>

<os-version>8.1.1</os-version>

<network>

<wifi-mac>60:69:44:25:91:22</wifi-mac>

<bluetooth-mac>60:69:44:25:91:23</bluetooth-mac>

</network>

</entry>

<entry name="mobile-device">

<udid>df0b618cc6cf68a00c72d2c8ee7e64e6438336e2</udid>

<enroll-time>2014/11/24 16:24:03</enroll-time>

<last-checkin-time>2014/11/24 17:49:33</last-checkin-time>

<last-gpa-checkin-time>2014/11/24 16:34:02</last-gpa-checkin-time>

<jailbroken>no</jailbroken>

<managed-by-mdm>yes</managed-by-mdm>

<model>iPad 2</model>

<product>iPad2,4</product>

<serial-number>DYTM9LU0DKPH</serial-number>

<passcode-compliant>yes</passcode-compliant>

<passcode-set>no</passcode-set>

<passcode-not-set>yes</passcode-not-set>

<disk-encrypted>yes</disk-encrypted>

<disk-not-encrypted>no</disk-not-encrypted>

<applications>

<has-malware>no</has-malware>

<has-unmanaged-app>yes</has-unmanaged-app>

<app-list>

<entry name="GlobalProtect">

<package>com.paloaltonetworks.GlobalProtect.Agent</package>

<name>GlobalProtect</name>

<version>2.1.0</version>

</entry>

<entry name="Puffin Free">

<package>com.cloudmosa.PuffinFree</package>

<name>Puffin Free</name>

<version>4.0.4</version>

</entry>

<entry name="Speedtest">

<package>com.ookla.speedtest</package>

<name>Speedtest</name>

<version>3.4.0</version>

</entry>

<entry name="iZip">

<package>com.comcsoft.iZip</package>

<name>iZip</name>

<version>7.02</version>

</entry>

<entry name="WinZip">

<package>com.winzip.ios</package>

<name>WinZip</name>

<version>3.6</version>

</entry>

</app-list>

</applications>

<installed-cfg>

<config-version>0</config-version>

<matched-rule>Ilija-iOS-WiFi</matched-rule>

</installed-cfg>

<profile-list>

<entry name="LAB-GP-CA">

<identifier>9fc5c19a5009e76de7e6c381e06f256f646073b3a</identifier>

</entry>

<entry name="BRED-VPN">

<identifier>c6bc5916773e3e3e3af1d52357df58500ad40f71a</identifier>

</entry>

<entry name="GlobalProtect Profile">

<identifier>LAB-GP.mobileconfig.profileservice</identifier>

</entry>

<entry name="iOS WiFi guest">

<identifier>iOS WiFi guest</identifier>

</entry>

</profile-list>

</entry>

</categories>

</hip-report>

See Also

GlobalProtect Administrator's Guide

owner: ialeksov