How to Disable WildFire Updates
26168
Created On 09/26/18 13:53 PM - Last Modified 01/19/26 08:05 AM
Symptom
There may be occasions where WildFire was enabled on the Palo Alto Networks firewall, but is no longer in use. From the firewall's perspective, the WildFire license is no longer valid. However, it still attempts to obtain a new package. This is evident in the system log entries outlined below:
4/30/2014 3:14:00 PM Failed to upgrade Wildfire package to version <unknown version>
4/30/2014 3:14:00 PM Wildfire: No update is applied. No valid Wildfire license.
Environment
- NGFW
- PANOS versions 5.0 and 6.0
Cause
After the WildFire subscription ends, the firewall still attempts to upgrade the WildFire package.