How to Disable WildFire Updates

How to Disable WildFire Updates

26168
Created On 09/26/18 13:53 PM - Last Modified 01/19/26 08:05 AM


Symptom


There may be occasions where WildFire was enabled on the Palo Alto Networks firewall, but is no longer in use. From the firewall's perspective, the WildFire license is no longer valid. However, it still attempts to obtain a new package. This is evident in the system log entries outlined below:

4/30/2014 3:14:00 PM Failed to upgrade Wildfire package to version <unknown version>
4/30/2014 3:14:00 PM Wildfire: No update is applied. No valid Wildfire license.

 



Environment


  • NGFW
  • PANOS versions 5.0 and 6.0


Cause


After the WildFire subscription ends, the firewall still attempts to upgrade the WildFire package.



Resolution


The WildFire update schedule can be disabled from the CLI. Run the following commands to disable the update schedule, and thereby avoiding the system log entries being written:

> configure
# delete deviceconfig system update-schedule wildfire
# commit

 

Note: The WildFire update schedule is not accessible through the WebUI.

 

owner: jye



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