Palo Alto Networks Knowledgebase: Upload through TeamViewer is not Recognized as Application teamviewer-sharing""

Upload through TeamViewer is not Recognized as Application teamviewer-sharing""

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Created On 02/07/19 23:40 PM - Last Updated 02/07/19 23:41 PM
Resolution

Symptom

When uploading a file between two TeamViewer endpoints, the application is recognized as "teamviewer-base" instead of "teamviewer-sharing".

 

Note: TeamViewer is a third party application, which uses a computer software package for remote control desktop sharing, online meetings, web conferencing and file transfer between computers.

 

Cause

When a user uploads a file during a meeting, the traffic is encoded and the Palo Alto Networks firewall will be unable to recognize it as file sharing.

 

owner: rvanderveken



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