Content Filter Update Error No matching apps package""

Content Filter Update Error No matching apps package""

21216
Created On 09/26/18 13:53 PM - Last Modified 06/07/23 07:32 AM


Resolution


Issue

While updating the content filter, an error is displayed even though the update shows that it has downloaded.

> request content upgrade check

1.png

However,  running show jobs id <id number> returns the following error:

2.png

Resolution

A license fetch will trigger a content update and a forced license update can be achieved with the following commands:

> request license fetch

Download and install the content:

> request content upgrade check

> request content upgrade download latest

> request content upgrade install version latest

owner: panagent



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