Cannot Delete Syslog Certificate with Error Failed to Delete Certificate""

Cannot Delete Syslog Certificate with Error Failed to Delete Certificate""

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Created On 09/26/18 13:52 PM - Last Modified 03/11/21 22:50 PM


Symptom


An imported certificate for Secure Syslog service cannot be deleted and errors out with:

Failed to delete Certificate - SyslogCert.
SyslogCert cannot be deleted because of references from:
deviceconfig > system > syslog-certificate

Environment


  • Palo Alto Firewall.
  • Any PAN-OS.
  • Certificate for Syslog Monitoring.

Cause


The certificate has references to be used in Syslog.

Resolution


  1. Make sure that the certificate is unchecked for Secure Syslog


     
  2. Delete the certificate either from the GUI or from the CLI configuration mode with the following command:

Using GUI:
  1. GUI: Device > Certificate Management > Certificates>
  2. Delete the certificate used for Syslog.
  3. Commit the configuration
Using CLI: 
> configure
# delete deviceconfig system syslog-certificate
# commit
# exit
The certificate is now deleted.

Additional Information


Refer to Step 5 of Configure Syslog Monitoring.
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