Content of the ignore_user_list.txt file is not applied
20509
Created On 09/26/18 13:51 PM - Last Modified 06/13/23 01:59 AM
Resolution
Symptoms
When account names are added to the ignore_user_list.txt in order to exclude them from the User-ID agent, those accounts still appear in the logs as if the ignore list wasn't applied.
Cause
By default Microsoft Windows hides known file extensions and automatically adds the .txt extension when creating a text file. The file was saved as "ignore_user_list.txt", it was actually saved as "ignore_user_list.txt.txt" since Windows added the extension
Resolution
Rename the file to remove the extra ".txt" to resolve the issue.
owner: apasupulati