Palo Alto Networks Knowledgebase: Commit Failure error: 'failed to load: parse tbs certificate not supported algorithm'

Commit Failure error: 'failed to load: parse tbs certificate not supported algorithm'

1914
Created On 02/07/19 23:41 PM - Last Updated 02/07/19 23:41 PM
Resolution

Symptoms

When trying to use a certificate for SSL decryption, the following error might appear during a commit:

Certificate 'cert_name' failed to load: parse tbs certificate not supported 
algorithm

 

Issue

This error will occur when either the encryption for that certificate is stronger than RSA 3072 or the hash is stronger than SHA 256

 

Resolution

Create a certificate that uses RSA 3072 and SHA 256 or lower

 

owner: nbilly

 



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