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PAN-OS Web Interface Shows Not Ready Status and Commits Fail - Knowledge Base - Palo Alto Networks

PAN-OS Web Interface Shows Not Ready Status and Commits Fail

78666
Created On 09/26/18 13:51 PM - Last Modified 01/09/25 03:37 AM


Symptom


PAN-OS web interface shows "Not Ready" in the status bar and commit fails.

Commit+Failed.jpg

> show jobs id 1

Enqueued                     ID             Type    Status Result Completed
--------------------------------------------------------------------------
2013/07/25 15:49:03           1           Commit       FIN   FAIL 15:54:13
Warnings:
Details:Error: A communication error happened during configuration commit to dataplane, please try again.
(Module: device)
Commit failed



> show jobs id 2

Enqueued                     ID             Type    Status Result Completed
--------------------------------------------------------------------------
2013/07/25 16:27:26           2           Commit       FIN     OK 16:32:43
Warnings:
Details:Phase 2 commit failed: TIMEOUT(Module: device)
Configuration committed successfully



> show chassis-ready
no


Environment


  • Any Firewall
  • Any Panorama


Cause


If there was an auto-commit that timed out earlier, this could cause the system-ready status to be "no". Subsequent commits would fail with the messages, as shown above.



Resolution


Perform a commit force to clear the condition:

# commit force

 



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