Device is Not Responding to SNMP Polls

• SNMP enabled on Palo Alto Firewall.
• The interface is not responding to SNMP requests.
• Monitoring the SNMP log using ">tail follow yes mp-log snmpd.log"display error message.

> tail follow yes mp-log snmpd.log
iquerySecName has not been configured - internal queries will fail
NET-SNMP version 5.4.4
Received TERM or STOP signal... shutting down...

• Restarting SNMP using the CLI command "> debug software restart process snmpd" does not help

• Palo Alto Firewall
• Supported PAN-OS
• SNMP

• SNMP version1 configured which is not supported on Palo Alto Firewalls.
• This can be verified by capturing tcpdump on the management interface

Simple Network Management Protocol
    version: version-1 (0)
    community: pantest
    data: get-request (0)

1. Palo Alto Networks firewall supports SNMPv2c and SNMPv3.
2. Ensure that the SNMP manager does not use SNMPv1.

• How to configure SNMPv2 on Palo Alto Networks Firewall
• How to configure SNMPv3 on Palo Alto Networks Firewall
• Monitor Statistics Using SNMP