Manually Installed Updates Do Not Appear in the Dynamic Updates GUI Page

Manually Installed Updates Do Not Appear in the Dynamic Updates GUI Page

32340
Created On 09/26/18 13:50 PM - Last Modified 06/14/23 06:32 AM


Resolution


Issue

Content updates (Antivirus, Application and Threats, URL Filtering, GlobalProtect Gateway) that have been manually uploaded and installed onto the Palo Alto Networks device will not appear in the PAN-OS UI, before and after the installation.

In the following example, version 364-1728 of Applications and Threats content is currently installed:

An older version, 360-1705, is manually uploaded and installed. After the installation the following output appears on the Dynamic Updates page:

The manually installed update does not appear in the Dynamic Updates page, however the manually installed version can be confirmed by looking at Dashboard > General Information (below)

And, also checking the show system info command in CLI, as follows:

> show system info

hostname: PA-5060

family: 5000

model: PA-5060

sw-version: 4.1.10

app-version: 360-1705

threat-version: 360-1705

threat-release-date: unknown

url-filtering-version: 4057

global-protect-datafile-version: 0

global-protect-datafile-release-date: Unknown

logdb-version: 4.1.2

platform-family: 5000

vpn-disable: off

multi-vsys: off

Cause

The Dynamic Updates window only displays the packages that have been automatically downloaded and installed (scheduled updates) or downloaded from the Dynamic Updates page. Therefore, the manually uploaded and installed packages will not appear on the page.

owner: aciobanu



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