Palo Alto Networks Knowledgebase: Block Pages are Not Displayed When Using SSL and a Web-Proxy

Block Pages are Not Displayed When Using SSL and a Web-Proxy

14106
Created On 08/05/19 20:24 PM - Last Updated 08/05/19 20:36 PM
Policy
Resolution

Issue

When configuring file blocking or URL filtering profiles for a policy (with or without the continue action), the block or continue page doesn't appear when accessing HTTPS sites. This occurs if the firewall is configured with SSL decryption and the user’s browser is using a proxy server.

 

Resolution

The workaround for this issue is to either:

  • Modify the configuration to not use block pages when using both SSL decryption and Web-Proxy.
  • Disable the proxy on the browser.

 

owner: mcooke



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