GlobalProtect Client is not Connecting
Created On 09/25/18 20:40 PM - Last Updated 04/29/20 16:34 PM
GlobalProtect client is not able to connect.
- Global Protect
This indicates a problem with the PanGPA service's connection to the PanGPS service on the same workstation.
The following log can be found in PanGPA.log on the client machine:
P 195-T519 Oct 09 18:02:17:24315 Info ( 83): Failed to connect to server at port:4767 P 195-T519 Oct 09 18:02:17:24325 Info ( 460): Cannot connect to service, error: 61 P 195-T519 Oct 09 18:02:17:24330 Debug( 742): Unable to connect to service
The PanGPS service should be listening on localhost port 4767. To verify, run either of the following commands:
- For Macs perform the following (Via Terminal):
netstat -an | grep 4767 tcp4 0 0 127.0.0.1.4767 *.* LISTEN
- For Windows, perform the following (Via CLI):
netstat -an | find "4767" TCP 127.0.0.1:4767 0.0.0.0:0 LISTENING